Help Center Matching overview Unmatched products

Unmatched products

If the sent products do not meet the conditions for inclusion in the catalogue, they are moved to the Unmatched Products section. In that case, adjustments on your part are required.

The most common reason why the product could not be matched is an inaccurate or unclassifiable product name. Then it is necessary to modify the name of the sent offer according to our overview of mandatory names, which differs according to individual categories.

Another cause may be an incorrectly specified categorization path. It is necessary to check whether the categorization path is correctly selected for the sent product.

The Report of Unmatched Products can also help you with the modification of unpaired products and the proposal to change the name or categorization path.

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